Consumer Rights

Follow the links below to find information on individual and health consumers' rights and responsibilities.

Updated June 2008

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Related HealthInsite Topics

Access to Health Services
HealthInsite Topic Page
Links to information on the accessibility of health services and the rights of consumers to access services.
Consumer Advocacy
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Links to information on consumer advocacy and support.
Informed Consent
HealthInsite Topic Page
Links to information on providing informed consent about health care decisions.
Personal Medical Records
HealthInsite Topic Page
Links to information about personal medical and health records.
Privacy and Confidentiality
HealthInsite Topic Page
Links to information on privacy and confidentiality issues.

74 Resources Found
Results 1 to 20 displayed.
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Title:   Clinical handover
Publisher:   Australian Government Department of Health and Ageing
Description:   The purpose of this program is to identify, develop and improve clinical handover communication. Safe health care delivery for patients depends on effective communication between health care providers. Developing and implementing more consistent and reliable approaches to clinical handover is a key strategy to reduce communication errors.
Date:   Apr 2009

Title:   Legal issues for children L-Z (South Australia)
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   As a parent there are lots of questions you may wonder about in relation to your children such as - What really are your responsibilities?
Date:   Apr 2009

Title:   Media release. Australian Government imposes sanctions on Cairns nursing home
Publisher:   Australian Government Department of Health and Ageing
Description:   Sanctions have been imposed on Dija Meta Aged and Disabled Hostel, a Cairns nursing home, following Australian Government concerns about serious risk to resident health and safety.
Date:   Apr 2009

Title:   Media release. Australian Government acts on Yarra Valley nursing home
Publisher:   Australian Government Department of Health and Ageing
Description:   The Australian Government has imposed sanctions on Yarra Valley Nursing Home at Yarra Junction in rural Victoria
Date:   Mar 2009

Title:   Advocacy and support
Publisher:   Diabetes Australia - NSW
Description:   Diabetes Australia-NSW engages in a number of advocacy roles, on behalf of people with diabetes in NSW. These areas include workplace discrimination, insurance, public services, access to health services and many others.
Date:   Mar 2009

Title:   Being a young carer
Publisher:   Inspire Foundation
Description:   This fact sheets has some tips on taking care of yourself while also caring for someone else.
Date:   Feb 2009

Title:   Young people and crime in South Australia
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   Everyone makes mistakes at times. Most people learn from these mistakes - especially if they are given the right kind of support.
Date:   Feb 2009

Title:   Pressure to have sex
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   Having sex is also something that other people can try to pressure us into when we don't want to.
Date:   Feb 2009

Title:   Getting health care
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   We all need to take responsibility for our own health care. Only it's not always easy to find the right health professional.
Date:   Feb 2009

Title:   ARPANSA - Licensing the UPF Certification trade mark
Publisher:   Australian Radiation Protection and Nuclear Safety Agency (ARPANSA)
Description:   When the UPF Certification Trade Mark is applied to a product it indicates that ARPANSA has been satisfied that the materials used to construct that product will provide at least the amount of sun protection stated on the rating label.
Date:   Dec 2008

Title:   Media release. Raffin Place - Queensland nursing home
Publisher:   Australian Government Department of Health and Ageing
Description:   On December 13, the Australian Government imposed sanctions on Raffin Place, a Queensland nursing home - citing serious risks to the health of residents at the facility.
Date:   Dec 2008

Title:   Media release. Charles Young Residential Care (Adelaide) - sanctions imposed
Publisher:   Australian Government Department of Health and Ageing
Description:   Last night (December 8), the Australian Government imposed sanctions on an Adelaide nursing home - Charles Young Residential Care Centre.
Date:   Dec 2008

Title:   Health rights for all
Publisher:   Consumers' Health Forum of Australia (CHF)
Description:   In July 2008, Australia's health ministers approved the Australian Charter of Health Rights. The true test of success for the Charter will be the extent to which it can improve health outcomes for our society's most disadvantaged.
Date:   Dec 2008

Title:   Media release. Glenwood Gardens
Publisher:   Australian Government Department of Health and Ageing
Description:   The Australian Government has offered support for a financial-business adviser to Glenwood Gardens - in the NSW New England Highlands - to assess the long term viability of the facility, the Minister for Ageing, Mrs Justine Elliot has announced today.
Date:   Nov 2008

Title:   Living with a disability
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   Having a disability means that a person is not able to do something that other people of their age and community can do because of something about their body.
Date:   Nov 2008

Title:   Rights and responsibilities
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   Our rights are things every human being deserves, no matter who they are or where they live, so that we can live in a world that is fair and just.
Date:   Nov 2008

Title:   Living with a disability
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   A disability means that a person is not able to do something that other people of their age and community can do because of something about their body.
Date:   Nov 2008

Title:   Australian charter of healthcare rights
Publisher:   Australian Government Department of Health and Ageing
Description:   The Commission has worked with the Consumers Health Forum and other organisations to develop an Australian Charter of Healthcare Rights that provides information about the rights of patients and consumers to underpin the provision of safe and high quality care, and to support a shared understanding of the rights of people receiving care.
Date:   Nov 2008

Title:   Media release. Sanctions imposed: Latrobe Private Nursing Home
Publisher:   Australian Government Department of Health and Ageing
Description:   The Department of Health and Ageing has imposed sanctions on Latrobe Private Nursing Home in Melbourne - citing serious risk to its residents identified by the Aged Care Standards and Accreditation Agency.
Date:   Nov 2008

Title:   Media release. Central Coast nursing home - notice of non-compliance
Publisher:   Australian Government Department of Health and Ageing
Description:   Last night (October 29), the Department of Health and Ageing issued a formal Notice of Non-Compliance to Peninsula Village Retirement Centre
Date:   Oct 2008
Results 1 to 20 displayed.
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