Consumer Rights

Follow the links below to find information on health consumers' rights and responsibilities.

Updated October 2011

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Access to Health Services

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Links to information on the accessibility of health services and the rights of consumers to access services.

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Links to information on consumer advocacy and support.

Informed Consent

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Links to information on providing informed consent about health care decisions.

Personal Medical Records

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Links to information about personal medical and health records.

Privacy and Confidentiality

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Links to information on privacy and confidentiality issues.

30 Resources Found

Results 1 to 20 displayed.     1  2 

Title:   Pressure to have sex
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   Having sex is also something that other people can try to pressure us into when we don't want to.
Date:   Dec 2011
Title:   Clinical handover
Publisher:   Australian Government Department of Health and Ageing
Description:   The purpose of this program is to identify, develop and improve clinical handover communication. Safe health care delivery for patients depends on effective communication between health care providers. Developing and implementing more consistent and reliable approaches to clinical handover is a key strategy to reduce communication errors.
Date:   Oct 2011
Title:   Getting health care
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   We all need to take responsibility for our own health care. Only it's not always easy to find the right health professional.
Date:   Oct 2011
Title:   Supported residential services - your rights
Publisher:   Better Health Channel
Description:   Supported residential services provide accommodation and care for people who need support in everyday life - for example, people who are frail or who have a disability. If you live in a supported residential service (SRS), you have rights under the Health Services Act 1988.
Date:   Aug 2011
Title:   Rights and responsibilities
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   Our rights are things every human being deserves, no matter who they are or where they live, so that we can live in a world that is fair and just.
Date:   Jun 2011
Title:   Import & export
Publisher:   Australian Government Department of Health and Ageing
Description:   Information about importing and exporting therapeutic goods for commercial purposes
Date:   Mar 2011
Title:   Legal issues for children A-K (South Australia)
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   As a parent there are lots of questions you may wonder about in relation to your children such as - what really are your responsibilities? When can you leave children alone?
Date:   Feb 2011
Title:   Mental health laws and involuntary patients
Publisher:   Better Health Channel
Description:   The 'Mental Health Act 1986' states that every involuntary patient must be given a written statement of their rights. If they need help to exercise those rights, the patient can ask someone of their choice to assist them - perhaps a staff member, case manager, friend, relative, lawyer or doctor.
Date:   Jan 2012
Title:   Legal issues for children L-Z (South Australia)
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   As a parent there are lots of questions you may wonder about in relation to your children such as - What really are your responsibilities?
Date:   Nov 2010
Title:   Australian charter of healthcare rights
Publisher:   Australian Government Department of Health and Ageing
Description:   The Commission has worked with the Consumers Health Forum and other organisations to develop an Australian Charter of Healthcare Rights that provides information about the rights of patients and consumers to underpin the provision of safe and high quality care, and to support a shared understanding of the rights of people receiving care.
Date:   Sep 2010
Title:   Being a young carer
Publisher:   Inspire Foundation
Description:   This fact sheets has some tips on taking care of yourself while also caring for someone else.
Date:   Sep 2010
Title:   What about parents' rights?
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   Rights and responsibilities are important - we all have them. The law sets out the rights and responsibilities that parents have in relation to bringing up their children.
Date:   Aug 2010
Title:   Living with a disability
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   Having a disability means that a person is not able to do something that other people of their age and community can do because of something about their body.
Date:   Aug 2010
Title:   Living with a disability
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   A disability means that a person is not able to do something that other people of their age and community can do because of something about their body.
Date:   Aug 2010
Title:   Youth rights
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   Every person is entitled to certain rights -simply because they are a human being. They are 'rights' because they are things you are allowed to be, to do or to have.
Date:   Jun 2010
Title:   Assertiveness - stick up for yourself!
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   Assertiveness is about communicating what you think, feel, want and dream about. This doesn't necessarily mean you will get more of what you want.
Date:   May 2010
Title:   Statement on patients' rights to pain management and associated responsibilities
Publisher:   Australian and New Zealand College of Anaesthetists
Description:   At times severe pain can be extremely difficult to treat and management must be subject to the availability in each health care setting of appropriate, safe and effective methods. ANZCA recognises the following rights of patients to management of acute pain, cancer pain and persistent non-cancer pain.
Date:   Apr 2010
Title:   Child abuse - reporting procedures
Publisher:   Better Health Channel
Description:   Reporting child abuse or suspected child abuse is mandatory for some professionals including doctors, nurses, police and school teachers. However, anyone can report suspected abuse to the Child Protection Service.
Date:   Mar 2010
Title:   Young people and crime in South Australia
Publisher:   Child and Youth Health - CYH (South Australia)
Description:   Everyone makes mistakes at times. Most people learn from these mistakes - especially if they are given the right kind of support.
Date:   Jan 2012
Title:   HACC - your rights and responsibilities
Publisher:   Queensland Health
Description:   This fact sheet is a guide to help you understand your rights and responsibilities as a Home and Community Care (HACC) client.
Date:   Oct 2009

Results 1 to 20 displayed.     1  2